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Shipping & Returns

If you find yourself dissatisfied with your purchase, we offer returns within 30 days of receipt. Please ensure that the products are in transit back to us within this 30-day window.

To qualify for a return, the merchandise must be unworn and unwashed, with all hangtags still attached.

Exercise caution when trying on products. Items showing signs of wear, soil, damage, laundering, use, exposure to smoke, sprays, lotions, or any odors preventing resale will not be accepted for exchange or return, without exceptions.

Please note that "All Final Sale Merchandise" is non-returnable and non-exchangeable.

Once you notify us of your return, we will send a return label via email within 2 business days. Refunds will be issued to the original card within 3-7 business days after receiving the products.

Real'Bella retains the right to assess and decline products that do not meet our return requirements. We appreciate your understanding in this matter.

For any further questions or concerns, please feel free to contact us.

 

SHIPPING and Handling

STANDARD RATE: $8.00-$12.00 - Delivery within 5-10 BUSINESS DAYS

2-DAY RATE: $15.00-$18.00 - Delivery within 2 BUSINESS DAYS

Note: We do not offer Overnight or International shipping at this time.

 

Sold Out Items Policy:

Although we strive to promptly remove sold-out items from our website, there may be instances where a product marked as sold out remains visible. If you unintentionally place an order for such an item still visible on our website, rest assured that we will rectify this during the fulfillment process.

In such cases, we will promptly remove the unavailable item from your order and proceed to ship the remaining items.

We apologize for any inconvenience caused by this rare occurrence and appreciate your understanding.

 

Cancellation Policy

If you decide to cancel your purchase, please contact us promptly at cs@iamrealbella.com. If the cancellation request is made after your items have already been shipped, our standard return/exchange policy will then come into effect. Please review our return/exchange policy for further details on the process.

 
Refused Packages:

It's essential to recognize that refused packages will result in expenses for the customer, and shipping costs will not be refunded in these cases. Upon receiving the returned merchandise, our standard return policy will be applied. For more details on the process and associated terms, please refer to our return policy.

If you have any questions or concerns, feel free to reach out to us.

Please note: Real'Bella process payments through Paypal, Square and Afterpay
RBC accept credit card payments, with Master Card, Visa, American Express and Discover. NO checks or COD.

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